Shipping policy
Welcome to Laurie J Cochrane's Art Gallery, the destination for distinctive original artworks and quality print-on-demand creations! We're dedicated to providing you with the finest art pieces, underscoring quality, customer service, and originality. We know how important it is to receive your purchased items in excellent condition and at the time you expect, thus our comprehensive shipping policy.
Shipping Methods and Timeframes
All orders are processed within 2-3 business days. We do not ship or deliver orders on weekends or holidays. We partner with trusted shipping carriers, including FedEx, UPS, and Canada Post. The typical shipping duration for original artworks is 5-7 business days, while print-on-demand pieces can take between 7-10 business days due to the production process. Should there be a significant delay in the shipment of your order, we will keep you updated via email or telephone.
Shipping Costs
Shipping charges for your order will be calculated and displayed during checkout. These costs may vary based on the size, weight of the product, and your location. S
International Shipping
We are delighted to offer international shipping to select countries. Please note that shipping costs, customs duties, and taxes are the responsibility of the customer. International orders may take up to 14-21 days due to customs clearance procedures.
Order Tracking
Once your order is on its way, we'll send you a confirmation email containing your tracking number(s). This tracking number will become active within 24 hours.
Damage During Shipment
We take great care to securely pack every product for safe transit. However, if your order arrives damaged, please contact us immediately at cochranel@gmail.com with your order number, a description of the damage, and photographic proof. Claims for damaged or missing items must be received within 2 business days of receiving the merchandise.
Return Shipping
Customers are responsible for return shipping costs unless the item is faulty or damaged.
Shipping Address Details
Please ensure that the shipping address you provide is complete and accurate. LJC Art Gallery is not liable for packages that are undeliverable or not received due to incorrect or incomplete shipping addresses.
Shipping Policy Agreement
By placing an order with LJC Art Gallery, you agree to this shipping policy. We reserve the right to modify this shipping policy at any time, with any changes posted on this page.
Contact Us
If you have further queries related to shipping, feel free to get in touch at cochranel@gmail.com.
Thank you for trusting Laurie J Cochrane's Art Gallery with your art purchases!